I. Vocabulary Activity. Complete the questions by filling in the correct verbs from the list.

build

come

create

form

have

manage

project

take

compare

1. What kind of impression would your company like to _____________ on its website?
2. What sort of reputation do you or your company ______________ ?
3. How does your company ______________ the right kind of image through its advertising?
4. How important is it to ______________ your own online profile?
5. When you meet someone for the first time face-to-face, how do you ______________ an opinion of them?
6. How do you think you ______________ across to people you meet for the first time?
7. In your line of work, how important is it for you to ______________ a close relationship with customers or clients?
8. Do you ever ______________ an instant dislike to someone when you meet them for the first time? What are the reasons?

Vocabulary Activity 2. Match each of the adjectives to an adjective with a similar meaning from 1-12.

expensive	ineffective	arrogant	trustworthy	suspicious	complex
functional	modest	ostentatious	successful	wary	favorable

1. reliable ______________________
2. unsuccessful ______________________
3. showy ______________________
4. positive ______________________
5. costly ______________________
6. mistrustful ______________________
7. practical ______________________
8. complicated ______________________
9. simple ______________________
10. effective ______________________
11. over-confident ______________________
12. cautious ______________________

Answer key is on the next page